Help
Answers to the questions we hear most. For anything else, see Contact.
How does verification work?
A quick selfie check compares live frames against your profile photos. It confirms you’re a real, matching person, and earns you a verified badge.
Who can message me?
Only someone you’ve matched with by default. Online users can also start a direct conversation with you, and you can end that anytime by blocking or restricting them.
How do I stop someone from contacting me?
Open their profile or your conversation with them and choose Block (total, closes the conversation) or Restrict (quieter — their messages stop reaching you, but nothing changes on their side).
Can people see my exact location?
No. Meetly only ever shows city, state, country, or an approximate distance — never coordinates.
How do I delete my account?
Settings → Delete account. There’s a grace period before it’s permanent, in case you change your mind.
I found something that concerns me. What do I do?
Report it — from the profile or the specific message. Reports go to a real review queue, not a filter.
Safety-specific guidance lives in our Community Guidelines.